Government backs UK entrepreneurs with tech support and software

Government backs UK entrepreneurs with tech support and software

  • Help to Grow: Digital scheme has launched – part of the government’s flagship support programme for small businesses
  • scheme provides businesses with discounts of up to £5,000 on approved Digital Accounting and Customer Relations Management (CRM) software
  • dedicated website providing free, impartial support now open to boost businesses’ digital skills


The government’s Help to Grow: Digital scheme – designed to support smaller businesses in adopting digital technologies so they can grow – has opened for applications on 20 January 2022.

Under the scheme, eligible businesses can now receive discounts of up to £5,000 off the retail price of approved Digital Accounting and CRM software from leading technology suppliers. This software will help them to effectively manage their finances and build customer relationships, ultimately levelling up the way businesses are run and helping them to scale up.

From today, businesses can also access practical, specialised support and advice on how to choose the right digital technologies to boost their growth and productivity through a new online platform.

The new Help to Grow: Digital scheme sits alongside the Help to Grow: Management scheme launched in 2021 as part of wider government efforts to back businesses and level up the economy.

Through Help to Grow: Digital, the government is providing business leaders with the advice and funding they need to embrace digital technology and help their business grow.

Business Secretary Kwasi Kwarteng said:

“I want UK businesses to be primed and ready to seize all the opportunities on the horizon as we build back better from the pandemic Adopting technology means higher performance, and the Help to Grow: Digital scheme is future-proofing our small businesses and putting the UK at the forefront of the worldwide digital revolution.”

The Chancellor of the Exchequer Rishi Sunak said:

“Small and medium sized businesses are the backbone of our economy, creating jobs and prosperity across the UK.

“When I announced this at Budget I said we wanted to help businesses become more innovative, more competitive and more profitable and I am excited this programme allows them do that.

“Help to Grow: Digital will help them to grow and flourish by adopting new technologies that are proven to improve processes and boost productivity, levelling up their digital technology and skills.”

Mike Cherry, National Chair at the Federation of Small Businesses, said:

“Small businesses are often keen to embrace new technologies, but we know that 1 in 4 lack confidence in their own basic digital skills. For those small firms who are eligible, providing the means to make improvements through projects like this will make a real difference for those that are keen to expand their knowledge and skills.

“Our own research has shown that just 40% of small business owners have used applications like cloud services and online data storage or back-up. It’s crucial that practical changes like this scheme are put in place to help small firms adopt digital technologies, making improvements to their own business and driving growth.

“We’re encouraging as many eligible small firms to apply and make the most of this new scheme.”

Driving greater technology adoption continues to be a central aspect of the government’s Innovation Strategy, and will be essential in delivering a high skill, high wage economy.

Through the Help to Grow schemes, the government is helping businesses to boost their productivity with training and software that is proven to get results.

This is also just the start of the new scheme. The government is looking to bring on further products that will help small and medium-sized businesses to grow, including new software to help businesses maximise their sales online.

Help to Grow: Management offers business leaders management and leadership training. Designed to be manageable alongside full-time work, businesses receive 50 hours of training across 12 weeks.

The course is 90% funded by government and delivered by leading business schools across the UK, with the support of experienced entrepreneurs and leading figures from industry.
Courses have been running at business schools across the UK since June.

Additional Information

The Help to Grow: Digital scheme is delivered through a new online platform

To qualify for the financial discount through Help to Grow: Digital, businesses can be from any business sector, but must meet all 4 of the following criteria:

  • be a business based in the United Kingdom registered with Companies House or be a registered society on the Financial Conduct Authorities Mutuals Register
  • be employing between 5 and 249 people.
  • have been actively trading for over 12 months, and have an incorporation date of at least 365 days prior to application
  • be purchasing the approved software for the first time
  • eligible businesses will receive one financial discount towards the purchase of one approved software product up to a maximum of £5,000 (not including VAT) in Customer Relationship Management and Digital Accounting software product categories
  • additional software product categories will be available with the discount soon, including e-Commerce software
  • the financial discount covers 12 months’ worth of approved software product core costs, exclusive of VAT

The approved software products from technology suppliers on the Help to Grow: Digital online platform for wave 1 are:

Customer Relationship Management (CRM) software:

  • Zestia Ltd
  • Zymplify
  • Livepoint Software Solutions Ltd
  • Esteiro Business Solutions Ltd
  • Deskpro Ltd


Digital Accounting software:

  • Sage
  • Intuit Ltd
  • E-crunch


Customer Relationship Management (CRM) software allows businesses to store their customer contact and order data all in one secure, central location. CRM has the capability to simplify business processes and enable businesses to be more profitable and efficient.

Businesses who use CRM systems to manage their sales and customers see on average an 18% boost to their productivity.

Digital Accounting software makes essential business finance tasks like raising invoices, tracking spend, and sharing information easier to manage. Businesses who adopt Digital Accounting software see on average an 11.8% increase in employee sales over 3 years.

To find out how your business can get Help to Grow, visit the GOV.UK Help to Grow page.

Share this news story:

Other News

New Food Store in Gainsborough

Lincolnshire Co-op has opened its a food store in Gainsborough today, bringing a range of valued services to the local are...

Read More
The Lincoln Tea & Coffee Company Win Awards At The Great British Food Awards

The Great British Food Awards celebrate the country's finest home-grown ingredients and artisanal produce, as well as the har...

Read More

Join our ever-growing membership base

Become a member